Cobar Librarian Jane Siermans said library staff can now deliver books, magazines, DVDs, audiobooks and even jigsaw puzzles directly to local residents’ doors.Many businesses and services have had to change the way they do things due to the Coronavirus crisis with some coming up with very innovative ways to serve their customers.
One of those is the Cobar Shire Library which had to change the way it operates, after new government regulations introduced last week forced all libraries to close their doors to the public.
Staff had to think outside the box on ways locals could still use the Library’s services and they came up with library loan deliveries.
Librarian Jane Siermans said library staff will be delivering loan packages in Cobar, Nymagee and the Euabalong township areas.
Deliveries in Cobar are being made each weekday afternoon by the staff while out of town customers will be receiving their loans via Australia Post.
“A home-delivery protocol has been devised to keep both staff and customers safe,” Ms Siermans said.
“Staff will wear gloves and wash their hands.
“All returns will be quarantined until the crisis is declared clear,” she explained.
Library members can borrow books, magazines, DVDs and audiobooks, as well as jigsaw puzzles.
They can phone, email or contact staff through their Cobar Library Facebook page to request a delivery and their order will be bagged up and delivered to their door.
Ms Siermans has asked that residents receiving orders to please stay inside until after the loan is delivered and to lock up their pets.
“I am also delivering to people in their workplaces as the need for reading and other entertainment options is critical at this time,” Ms Siermans said.
“You can check the library catalogue to see what is on offer https://cobar.libero.com.au/libero/WebOpac.cls or just give us an idea of what you might like to borrow.
“There is no charge for deliveries or membership, as Cobar Shire Council recognises the importance of this service,” Ms Siermans said.
